Contact us
Email support@tavix.dev from your account email if you can, so we can find your account. Please do not send passwords, card numbers or codes. We aim to reply within 3 business days.
Email support support@tavix.dev
Delete your account
- Open the Tavix app or the web app and go to Settings.
- Choose Delete account.
- Confirm by typing your account email.
- If the app says deleting from the app is not available yet, or you cannot sign in, email support@tavix.dev from your account email and we will delete it for you.
Deleting erases your Tuti instance, files, vault and backups within 30 days and cancels any paid plan. Payment and invoice records, and the free-trial record, are kept as the Privacy policy explains.
Report an AI answer or a problem
AI answers can be wrong or inappropriate. To report one, press and hold the answer in the app and choose Report this answer (where your app version has it), or open Settings > Report a problem, or email support@tavix.dev with what happened. Do not include sensitive details unless needed. We review reports and may remove content, adjust safeguards or suspend accounts.